FAQs
1. How can I place an order?
- You can place an order directly on our website,Trendsplus.in. Simply browse our collection, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
2. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. All transactions are processed securely through our trusted payment gateway partners.
3. How can I track my order?
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery. If you have any questions or concerns about the status of your order, please contact our customer support team for assistance.
4. What is your exchange policy?
- We offer a 5-day exchange policy, allowing you to exchange items within 5 days of receiving your order. Please ensure that the item is unworn, with tags attached, and in its original packaging. A compulsory unboxing video is required for all exchange requests. Our approval process takes 3 to 5 days after receiving and reviewing the unboxing video.
5. Do you offer international shipping?
- Currently, we only offer shipping within . We do not offer international shipping at this time.
6. How long does shipping take?
- Standard shipping within typically takes 5-7 business days for delivery after order processing. Please note that delivery times may vary depending on your location and shipping method selected.
7. What is your return policy?
- We do not accept returns. However, exchanges are allowed within the specified timeframe under our exchange policy. Please refer to our exchange policy for more information.
8. How can I contact customer support?
- You can reach our customer support team via email at Support@trendsplus.in or message us on WhatsApp at +91 9680372904. Our customer support team is available Monday to Friday, from 9:00 AM to 7:00 PM.
9. Do you offer gift wrapping services?
- At this time, we do not offer gift wrapping services. However, we are constantly striving to improve our services, and we appreciate your feedback.
10. How can I stay updated on new arrivals and promotions?
- To stay updated on new arrivals, promotions, and exclusive offers, you can subscribe to our newsletter and follow us on social media. Don't forget to check our website regularly for the latest updates!